The privacy of those who visit our Web site is of primary concern to Fashion Fort. We adhere to the highest ethical standards of the industry. We automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual shoppers on Fashion Fort (for example, to tailor special offers to our users or to survey our users about their shopping experience). Except as noted in the next sentence, none of this information is shared with outside parties other than companies we employ to perform functions on our behalf, to whom limited data is given as is necessary in order to complete a shopping transaction or to maintain our relationship with you, such as to customize our communications with you, if you elect to receive communications.
Like many other Internet companies, Fashion Fort automatically tracks the usage of our Web site. We profile Web site usage by tracking the Fashion Fort pages viewed, the previous and following sites visited, the browser used and the computer's address. This information is used to analyze trends, track use, and optimize site administration.
In order to take advantage of member services, a user must first complete the registration form. During registration, users are required to give certain contact information (such as name, email address) and create a password. This information is used to contact users about the services on our site for which they have expressed interest. Contact information (such as name, email and/or mailing address) also will be shared with other Agino goods and services companies if you choose to receive communications and special offers from these companies.
Secured Purchase Information
When a credit card order is placed on Fashion Fort, the customer's name, billing address, shipping address, telephone number and credit card number and expiration date are gathered. This is used to verify payment authorization, process your order, personalize your shopping experience, inform you of deliveries, deliver the merchandise to the proper destination and generate statistics. Fashion Fort takes numerous precautions to protect our users' information. When users submit sensitive information via the Web site, the information is protected both online and offline.
For all purchase information, Fashion Fort uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Fashion Fort. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at www.SSL.com.
While we use SSL encryption to protect sensitive information online, we also take several steps to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a Customer Service representative) are granted access to personally identifiable information. Our employees must use password–protected screensavers when they leave their desks. When they return, they must re–enter their password to regain access to user information. Furthermore, ALL employees are kept up–to–date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment, behind a locked cage.
The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Fashion Fort uses for any given order.
If an order is being shipped directly from one of Fashion Fort's partners rather than from the Fashion Fort warehouse, the shipping information (but not the purchase information) will be shared with that partner.
Fashion Fort may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.
Fashion Fort is the sole owner of the information collected on this site, except to the extent that Fashion Fort sells or shares such information. Fashion Fort collects information from our users at several different points on our Web site. We will sell or share contact information (such as name, email and/or mailing address) with certain other Agino goods and services companies if you indicate on the registration/profile form that you would like to receive information from these companies.
As a registered user, you should expect to receive an email welcoming you to our Web site. As a purchaser, you should expect to receive an email confirming your order, an email confirming your shipment, an electronic receipt and a paper receipt (which accompanies your order).
As a customer of Fashion Fort you will be automatically opted in to receive Fashion Fort Catalogs via postal mail.
We also communicate with users on a regular basis to provide requested services. We reply to users' inquiries on issues relating to their account via email or phone, in accordance with the user's wishes. For instance, when you use the "Contact Us" form or the "Feedback" form we use this information solely to respond to your questions and comments and to improve our customer service.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We employ other companies to perform functions on our behalf. Examples include fulfilling orders,delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.
Our Address Book service is provided for your convenience so that you may keep track of your friends, family and associates. The information will not be used to contact them by Fashion Fort unless we are asked to do so by the user. Your privacy, as well as that of others, is protected at Fashion Fort.
Links to Other Web Sites
The Fashion Fort site may have links to other Web sites on the Internet that are not owned or controlled by Fashion Fort. We are not responsible for the privacy policies or the content of these Web sites, nor does this mean that Fashion Fort endorses them in any way.
If you've elected to receive communications from other companies, your personal contact information will be shared with those companies. We are not responsible for the privacy policies of those companies or the content of any Web Sites operated by those companies, nor does Fashion Fort endorse them in any way.
Correcting, Updating and Deleting Information
If a user's personally identifiable information (such as zip code, phone, email or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done under My Account.
Disclosure to Authorities
Further, you authorize Fashion Fort to disclose your password, name, street address, city, state, zip code, country, phone number, email address and company as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. Fashion Fort cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights.
Cookies are small pieces of information sent from a Web server to your computer. These allow us to personalize, customize and quickly process and complete your shopping experience without having to continually request the same basic information from you. Cookies are not used to store any personal information such as name, address or payment information.
If you do not accept or if you remove our cookies, you will not be able to complete a search or make a purchase on our site.